Frequently Asked Questions
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Yes, It’s a Family Black Owned Business.
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Little Rock Arkansas
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All major credit cards, Afterpay, Cash app.
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We cannot guarantee that the colors you see on your monitor will exactly match the colors of the product. This is due to variations in monitor settings. However, we do our best to provide accurate mock-ups of each item. In some instances, with graphic images (not font), the actual graphic may be increased in size for clarity on our website. This is not considered a defect in quality or product.
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New orders are usually delivered within 10-14 business days. This does not include weekends or holidays. You will receive your tracking number at that time. Once shipped, orders are usually received within 5-7 business days for US destinations. We do not shipped International orders right now. We currently use USPS for shipping.
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You will receive your tracking number within 10-14 days after your order has been shipped. If you do not receive your order within 2 weeks of placing it, please reach out to myboldboutique@gmail.com, and we will be here to help.
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ALL SALES ARE FINAL.
However, in the event of the following, refunds are issued to the original form of payment used on an order.
The order is canceled by Bold Boutique.
One or more of your items sold out since your order was placed
The item(s) proved to be received damaged, defective, or incorrect, and we were contacted within 30 calendar days from the date of delivery. Please email myboldboutique@gmail.com with your order number, a description of your issue, and a picture of the item.
Depending on your financial institution, the refund amount may take up to 15 business days to post to your account.
If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately.
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We create all items on demand. For this reason, canceling may not always be an option. We will evaluate cancellations on a case-by-case basis.
If your order is in active processing or has already shipped, we will not be able to cancel your order. We will accept returns for accidental orders as long as the item(s) is in its original, unopened package. If the original packaging has been opened, the return will not be accepted. For assistance, please email myboldboutique@gmail.com